Acquire, Grow and Retain customers for your business with BOLD. Enterprise Solutions Platform

5000plus

85%

85%

85%

85%

85%

customers using our enterprise solutions platform to drive business communication efficiency, payment requirements, customer engagements and marketing interactions towards market demands.
83%

83%

83%

83%

83%

83%

of SMS sent by businesses to their customers received responses from them.
91%

91%

91%

91%

91%

91%

of customers have more confidence in businesses that have a green tick on their WhatsApp profile.
85%

85%

85%

85%

85%

85%

of businesses use email
as one of their channels
of communication with
their customers.
77%

77%

77%

77%

77%

77%

of buyers complete their payment transactions because of an easy-to-use checkout page with good design thinking.
81%

81%

81%

81%

81%

81%

of global top-tier companies prefer SMS to authenticate their customers while 19% use email.
60%

60%

60%

60%

60%

60%

of our customers have
seen an increase in their
revenue after using our communication platform.
55%

55%

55%

55%

55%

55%

of businesses experience higher customer interaction and engagement after using our engagement platform.
89%

89%

89%

89%

89%

89%

of customers prefer receiving SMS notifications for important and critical messages, for example urgent reminders, appointments, sales, promotions, rewards
and more.
80%

80%

80%

80%

80%

80%

of customers prefer paying online with their credit cards instead of cash.
Our payment platform offers multichannel payment like Credit Cards, Online Banking (FPX), E-Wallets
and more.
95%

95%

95%

95%

95%

95%

of customers read SMS more than other means of communication channels.
67%

67%

67%

67%

67%

67%

higher sales conversion if
a sales prospect is closed during a chat session instead of re-directing
them to a website.